Houston Web Design

Server Farm Located:
1301 Fannin
Houston, TX 77002
(713) 269-6413

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Every now and then everyone needs help. Find answers to most of your questions here. If you can not find an answer to your question please feel free to open a trouble ticket.

We promise to have your issue resolved in 24 hours or your hosting is free for the month!

To open a trouble ticket Email or fill out the support form to the right and describe your problem.

Email Support:
  1. How do I setup my outlook or outlook express?
  2. I can recieve email however, I cannot send any, why?
  3. My Outlook keeps asking me for my user name and password, WHY?
  4. Why does my Outlook keeps getting duplicate messages? How do I get it to stop?
  5. How do I change my email password?
  6. Is my Email Protected from Virus?

Need to check your email? Use our Web Mail.
Email Address:

FTP Support:
  1. What is FTP?
  2. What's my Username and password?
    Your user Name and password was emailed to you when your account was orginally setup. Please Email support@newtechlabs.com If you have lost this information and we will reset your FTP account.
  3. Can I change my password?
    NO. To change your FTP password simply email Support@newtechlabs.com and we will reset your password.

Web Site Scripting Support:
  1. Is Perl, PHP, Front Page Extentions or ASP enabled on the server?
  2. How Do I send Email Via my Web Page?
  3. How Do I Upload a File via my Web page?

MassMail / Web Site Editor Support:
  1. I can't upload a picture, why?

Domain Registration and Hosting Support:
  1. How long does it take before I can use my Domain name?
  2. What is a Name Server and why do I need one?
  3. New Tech Labs Registration Agreement and the Service Agreement
  4. New Tech Labs Privacy Policy and Practices

General Help:
  1. My computer is running slow, or seems to have pop up windows opening from no where; Why?
  2. if your computer has constant network traffic even when your not on it then please scan it for virus.

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Web Blog

Check out our Web Blog for more information

Take To-Go Orders Online!
Fri, 13 Nov 2009 15:04:00 +0000
Over the last few years, I've been approached by several restaurant chains to design an online To-Go ordering system. Each restaurant chain had it's o...

Read More

Eliza Dushku Design a Myspace Page Contest
Sat, 18 Jul 2009 19:49:00 +0000
Earlier this year I entered a design contest. The contest was to design a myspace profile for the actor Eliza Dushku. Fox provided all the materials a...

Read More

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